Frequently Asked Questions

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Ticketing
What is a Grounds Pass?
A Grounds Pass is a ticket that grants you general grounds access, as well as entry to open-to-the-public spaces at the Cognizant Classic in The Palm Beaches.
Where do I go to purchase tickets?
Please visit TheCognizantClassic.com/Tickets for more information.
Are all tickets mobile?
The Cognizant Classic in The Palm Beaches offers its patrons a mobile ticketing management tool in Ticketmaster's Account Manager. Account Manager provides fans with the ability to enter the tournament using their mobile device or send tickets to friends and family. If you purchase your tickets from Account Manager, your mobile tickets will be available through the Account Manager login. Click here for more information.
Is there a limit to the number of days I can attend?
No. Depending on overall ticket availability, you can purchase tickets for each day of the event, Wednesday, February 26 through Sunday, March 2.
Is there a limit to the number of tickets I can purchase?
Each guest is allowed to purchase up to six (6) tickets per day per account.
What is the Youth Ticket policy?
The Youth Ticket Program offers a maximum of two children ages 15 and under to be admitted free per one ticketed adult (applies to grounds access only). Families need only to show up at any tournament gate to receive complimentary youth tickets; no pre-registration is required. All youth ages six and older must have a ticket in order to access hospitality venues.
Are there complimentary and/or discounted tickets for military and veterans?

The Cognizant Classic in The Palm Beaches is proud to honor the dedicated men and women of South Florida’s military community—active-duty service members, veterans, and their families. We are grateful for their service and sacrifice, and we look forward to celebrating them throughout the tournament.

Thank you to our Marquee Partners, Pratt & Whitney and Fort Freedom, and our Pillar Partners, SBA Communications, BallenIsles Country Club, Lockheed Martin, Ideal Nutrition, Blue Bell Creameries and Robert Irvine Foundation, for their support in honoring our military community.

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How to Claim Your Military Tickets
  1. Click CLAIM TICKETS
  2. Choose your tournament days, including Wednesday, February 26, and one additional competition day from Thursday, February 27 to Sunday, March 2.
  3. Verify Your Military Status through GovX – Use GovX to verify your military status.
  4. Once you have claimed your tickets and verified via GovX, you will be able to manage your tickets through the Cognizant Classic in The Palm Beaches ticket account manager.
  5. Add Your Ticket(s) to Your Mobile Wallet prior to arrival.

CLAIM TICKETS

GOVX

Important Note: Tickets are digital, but food vouchers are physical vouchers that you must pick up on-site at the Patriots’ Outpost.

Will there be a Patriots’ Outpost?
Yes, there will be a Patriots’ Outpost on No. 10 green for military guests to utilize while onsite. For more information, please visit https://thecognizantclassic.com/military.
Who can I contact if I have more questions about the ticket process?
Please email ticketsupport@pgatourhq.com or call 1-800-404-7887.
What are you allowed to bring in to the event?
The TOUR’s bag policy can be viewed here, and the TOUR's Prohibited and Permitted Items List can be found here.
Additional Information:
For additional information, please visit pgatour.com/company/know-before-you-go.