Frequently Asked Questions

Ticketing
What is a Grounds Pass?
A Grounds Pass is a ticket that grants you general grounds access, as well as entry to open-to-the-public spaces at the Cognizant Classic in The Palm Beaches.
Where do I go to purchase tickets?
Please visit TheCognizantClassic.com/Tickets for more information.
Are all tickets mobile?
The Cognizant Classic in The Palm Beaches offers its patrons a mobile ticketing management tool in Ticketmaster's Account Manager. Account Manager provides fans with the ability to enter the tournament using their mobile device or send tickets to friends and family. If you purchase your tickets from Account Manager, your mobile tickets will be available through the Account Manager login. Click here for more information.
When are tickets available?
Tickets for 2025 Cognizant Classic in The Palm Beaches will be available soon.
Is there a limit to the number of days I can attend?
No. Depending on overall ticket availability, you can purchase tickets for each day of the event, Wednesday, February 26 through Sunday, March 2.
Is there a limit to the number of tickets I can purchase?
Each guest is allowed to purchase up to six (6) tickets per day per account.
What is the Youth Ticket policy?
The Youth Ticket Program offers a maximum of two children ages 15 and under to be admitted free per one ticketed adult (applies to grounds access only). Families need only to show up at any tournament gate to receive complimentary youth tickets; no pre-registration is required. All youth ages six and older must have a ticket in order to access hospitality venues.
Are there complimentary and/or discounted tickets for military and veterans?
Information regarding military and veteran tickets will be released soon.
Will there be a Patriots’ Outpost?
Yes, there will be a Patriots’ Outpost. Additional information will be released soon.
Who can I contact if I have more questions about the ticket process?
Please email ticketsupport@pgatourhq.com or call 1-800-404-7887.
What are you allowed to bring in to the event?
The TOUR’s bag policy can be viewed here, and the TOUR's Prohibited and Permitted Items List can be found here.
Additional Information:
For additional information, please visit pgatour.com/company/know-before-you-go.